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We are ready to answer your questions common concerning clothes.
As for other questions, you could consult directly in the web page of Contact Us. |
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Where can we buy the commodity by Sheng ai? |
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You can get them at AEON(China) Co., Ltd, and AEON Stores (Hong Kong) Co., Ltd. |
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Sometimes it seems that the sizes of real products are smaller than those on the label. What is the reason? |
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There is a kind of material in some products called as FTY, which has good properties of horizontal and vertical flexibility. As a result, the sizes are seemingly smaller than those on the label, but you are assured that there won’t be any problem when you put it on. |
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It seems to shrink at the first wash? Why? |
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In order to make the same width of the fibrous texture and grey cloth, the grey cloth should be stretched with great tensibility and then fixed with support frame during the weaving process. After the first wash, the grey cloth will shrink within the acceptable range. |
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Why does the product fade at washing? |
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In fact, we pay great attention to our products’ manufacture process, but it is still understandable that the products fade under rare circumstances, especially when terylene is applied. It can’t be dyed unless being processed under high temperature. Therefore, at low temperature, it is likely to fade for the poor dyeing process. In case of fading, please send the products that you purchased from our company to us through pay collect express mail, and we will replace the defected product as soon as possible. |
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